CUSTOMER SERVICE LEADER

Responsibilities:

• Build periodic customer care programs.
• Update customer data and support Marketing programs.
• Jointly work with the Business Development department on the plan of increased handle output.
• Coordinate with other departments to solve customer requests or complaints.
• Plan to expand services and scope of service provision for customers.
• Control the customer debts.
• Optimize internal processes and reduce workload.
• Train new employees.

Qualification Requirements: 

• 2+ years of experience in a Leader Customer Service position.

Salary: 15 - 18 million VND